Retrieve a credit memo

Operation ID: getCreditMemo

Group: Accounting › Credit Memos

Open in the interactive reference

GET /accounting/credit-memos/{id}

Read-only: Reads and returns; changes nothing.

Retrieves a credit memo. Use the credit memo's id, not its creditMemoNumber.

Parameters

Name In Type Required Description
Api-Version header string · v1 yes The API version this request targets, named by its public identifier. Required on every request; omitting it, or naming a version this company does not have, is answered with 400. This document describes version v1.
id path string yes The unique identifier of the credit memo you want to retrieve.

Response

200 Success

Under data (getCreditMemoOutput):

Field Type Required Description
id string yes The unique identifier for the credit memo.
creditMemoNumber string no The credit memo number, for example 'CM-1'. Absent while none has been assigned.
creditMemoDate date yes The date the credit memo was issued. Format YYYY-MM-DD.
creditMemoStatus string no The application status of the credit memo. Possible values: 'unapplied', 'partiallyApplied', 'appliedInFull'.
creditMemoType string no How the credit memo was created. Possible values: 'manual', 'creditRebill', 'earlyRenewal', 'lateFees', 'cancellation', 'inventoryReturn'. Only 'manual' credit memos are created through this API. The rest come from internal workflows.
manualCreditMemoType string no The reason for a manual credit memo, as a tenant-configured key, for example 'writeOff' or 'customerSatisfaction'. Absent when creditMemoType is not 'manual'.
currency string yes The currency of the credit memo. Every amount on the record, its lines and its application rows is in this currency. Format ISO 4217, for example 'USD'.
description string no A free-form description of the credit memo.
externalCreditMemoId string no The identifier of this credit memo in an external source system. For identifiers owned by your other systems, use externalIdentifiers below.
customerId string yes The customer the credit memo is issued to. See id on GET accounting/customers/:id.
customerName string no The name of the customer the credit memo is issued to.
customerNumber string no The customer number of the customer the credit memo is issued to.
entityId string yes The legal entity that issued the credit memo. See id on GET base/entities.
entityName string no The name of the legal entity that issued the credit memo.
invoiceId string no The invoice the credit memo was created from. Absent when it was not created from an invoice. See id on GET accounting/invoices/:id.
invoiceNumber string no The number of the invoice the credit memo was created from. Present whenever invoiceId is.
subtotal decimal no The subtotal before tax and duties, in the credit memo currency. Absent when no subtotal has been computed.
totalTax decimal no The total tax across all lines, in the credit memo currency.
totalDutiesAndCustoms decimal no The total duties and customs across all lines, in the credit memo currency.
totalAmountCredited decimal no The total credited, including tax and duties, in the credit memo currency.
appliedAmount decimal no The amount applied to invoices and debit memos so far, in the credit memo currency. This is the net of the application rows below.
unappliedAmount decimal no The amount still available to apply, in the credit memo currency.
lastModifiedDate date-time yes The date and time the credit memo last changed, in UTC. Format YYYY-MM-DDTHH:mm:ss.sssZ.
lines array<object> no The lines of the credit memo, each crediting one product or free-text item. An empty array when the credit memo has no lines. Every amount is in the credit memo currency.
lines[].id string yes The unique identifier for the credit memo line.
lines[].creditMemoLineNumber string no The line number within the credit memo.
lines[].description string no The line description, as shown to the customer.
lines[].productId string no The product credited by the line. Absent on free-text lines. See id on GET accounting/products/:id.
lines[].productCode string no The product code as it stood when the line was created. It does not follow later changes to the product.
lines[].productDescription string no The product description as it stood when the line was created. It does not follow later changes to the product.
lines[].quantity decimal no The quantity credited.
lines[].unitPrice decimal no The price per unit, in the credit memo currency.
lines[].totalPrice decimal no The line total before tax and duties, in the credit memo currency.
lines[].taxAmount decimal no The tax on the line, in the credit memo currency.
lines[].dutiesAndCustomsAmount decimal no The duties and customs on the line, in the credit memo currency.
lines[].amountCredited decimal no The total credited for the line, in the credit memo currency: totalPrice + taxAmount + dutiesAndCustomsAmount.
lines[].taxCode string no The tax code applied to the line.
lines[].taxDate date no The date the line's tax was determined. Format YYYY-MM-DD.
lines[].serviceStartDate date no The first day of the service period the line covers. Format YYYY-MM-DD.
lines[].serviceEndDate date no The last day of the service period the line covers, inclusive. Format YYYY-MM-DD.
applications array<object> no The application rows, each recording one allocation of the credit memo against an invoice or debit memo. Applying and unapplying both add a row, told apart by actionType and the sign of appliedAmount, so this is an append-only history rather than the current allocation. An empty array when the credit memo has never been applied.
applications[].id string yes The unique identifier for the application row.
applications[].appliedAmount decimal no The signed amount moved by this row, in the row's currency: positive when applying, negative when unapplying. Sum the rows to reconcile against the header appliedAmount.
applications[].appliedDate date yes The date the allocation was recorded. Format YYYY-MM-DD.
applications[].actionType string no What this row did. Possible values: 'applied', 'unapplied'.
applications[].type string no The kind of document the credit memo was allocated against. Possible values: 'invoice', 'debitMemo'. Absent when the stored target kind is not one this version recognizes.
applications[].targetId string no The target document: an invoice when type is 'invoice', a debit memo when type is 'debitMemo'. Absent when the target no longer exists or its kind is unrecognized. See id on GET accounting/invoices/:id and GET accounting/debit-memos/:id.
applications[].targetNumber string no The number of the target document.
applications[].currency string yes The currency of this row's appliedAmount. Matches the credit memo currency. Format ISO 4217, for example 'USD'.
externalIdentifiers array<object> no The credit memo's identifiers in other systems, one per configured field name. An empty array or absent when the credit memo has none.
externalIdentifiers[].fieldName string yes The configured field name of the identifier, for example 'netsuiteCreditMemoId'.
externalIdentifiers[].value string yes The identifier in the other system.
externalIdentifiers[].externalUrl string no A link to the record in the other system. Absent when none is set. 
{
  "data": {
    "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "creditMemoNumber": "<creditMemoNumber>",
    "creditMemoDate": "2026-01-15",
    "creditMemoStatus": "<creditMemoStatus>",
    "creditMemoType": "<creditMemoType>",
    "manualCreditMemoType": "<manualCreditMemoType>",
    "currency": "<currency>",
    "description": "<description>",
    "externalCreditMemoId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "customerId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "customerName": "<customerName>",
    "customerNumber": "<customerNumber>",
    "entityId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "entityName": "<entityName>",
    "invoiceId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "invoiceNumber": "<invoiceNumber>",
    "subtotal": "19.99",
    "totalTax": "19.99",
    "totalDutiesAndCustoms": "19.99",
    "totalAmountCredited": "19.99",
    "appliedAmount": "19.99",
    "unappliedAmount": "19.99",
    "lastModifiedDate": "2026-01-15T09:30:00.000Z",
    "lines": [
      {
        "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
        "creditMemoLineNumber": "<creditMemoLineNumber>",
        "description": "<description>",
        "productId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
        "productCode": "<productCode>",
        "productDescription": "<productDescription>",
        "quantity": "19.99",
        "unitPrice": "19.99",
        "totalPrice": "19.99",
        "taxAmount": "19.99",
        "dutiesAndCustomsAmount": "19.99",
        "amountCredited": "19.99",
        "taxCode": "<taxCode>",
        "taxDate": "2026-01-15",
        "serviceStartDate": "2026-01-15",
        "serviceEndDate": "2026-01-15"
      }
    ],
    "applications": [
      {
        "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
        "appliedAmount": "19.99",
        "appliedDate": "2026-01-15",
        "actionType": "<actionType>",
        "type": "<type>",
        "targetId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
        "targetNumber": "<targetNumber>",
        "currency": "<currency>"
      }
    ],
    "externalIdentifiers": [
      {
        "fieldName": "<fieldName>",
        "value": "<value>",
        "externalUrl": "<externalUrl>"
      }
    ]
  },
  "diagnostics": [
    {
      "code": "<code>",
      "message": "<message>",
      "severity": "error",
      "path": [
        "<path>"
      ],
      "details": "<details>"
    }
  ]
}

Errors

Code Status
NOT_FOUND 400

Statuses